Effective as of 03/03/2024
At Forevenda, we strive to provide you with the best shipping experience possible, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Please review our shipping policy below:
PROCESSING TIME
Orders typically require 1-2 business days for processing before they are shipped out. However, please note that processing times may vary during peak seasons or promotional periods. Processing time includes: Order verification, customization, quality assurance, and packaging are integral steps in our process.
SHIPPING TIME
PLEASE NOTE: Shipping is quicker than listed in most cases
Shipping times will vary based on the destination:
| REGION | FREE TRACKED SHIPPING | ESTIMATED DELIVERY TIME |
|---|---|---|
| United States | ✅ | 7 – 15 Business Days |
| Europe | ✅ | 7 – 15 Business Days |
| Oceania and South-East Asia | ✅ | 15 -20 Business Days |
| All other country | ✅ | 15 – 20 Business Days |
PLEASE NOTE: Orders are not shipped or delivered on weekends or holidays.
TRACKING INFORMATION
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. The tracking number will be active within 48/72 hours. This tracking number allows you to monitor the status of your package and estimate the delivery date.
SHIPPING COSTS
We proudly offer free worldwide shipping on all orders.
DUTIES AND TAXES
Forevenda is not responsible for any customs and taxes applied to your order. All fees imposed after shipping are the responsibility of the customer.
DELIVERY ISSUES
If you encounter any issues with the delivery of your order, such as delays or damaged items, please contact our customer support team as soon as possible. We will work diligently to resolve any issues and ensure that you receive your order in a timely manner.
DAMAGES OR LOST ITEMS
Forevenda is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
MULTIPLE SHIPMENTS
Forevenda collaborates with multiple suppliers, therefore, we reserve the right to split products into different shipments for proper order processing.
QUESTIONS OR CONCERNS
If you have any questions or concerns about our shipping policy or your order’s delivery status, please don’t hesitate to contact us at info@forevenda.com
Forevenda reserves the right to update or modify this shipping policy at any time without prior notice.